Christmas Masks, Christmas Holidays Mask
Features our Christmas Holidays Mask
- Best Christmas Gifts in 2020
- Christmas masks for a great mood
- Hypoallergenic material
- Non-medical face masks help you express yourself even when you can't show your face
- Easy to wash
- Easily adjustable mask size
- Five-layer filter insert
- 24 unique Christmas ornaments
- For use by ages 13 and older only
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouses(US & ASIA) are shipped depending on stock and your shipping preferences. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries then at checkout you will notice that there is no shipping to your country.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||7-21 Business days|
|Canada, Europe||7-21 Business days|
|Australia, New Zealand||7-21 Business days|
|Central & South America||15-25 Business days|
|Asia||7-25 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 7 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of hl-goods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
We were born to bring joy to our customers.
Someone will say that this is too loud.
But we are convinced that when doing something, you need to do it as efficiently and responsibly as possible, as if you are doing something for yourself or your loved ones.
This is the first and most important thing, to do better and better every time.
Our mission is very simple, to help customers solve their problems, and to give them joy from using our products.
We were founded in early 2020, not so long ago, but have already helped hundreds of buyers to improve their mood and comfort level with our products. Yes, our products give you mood, comfort and coziness, you will undoubtedly appreciate it.
At the moment we have two warehouses, in the USA and China.
This allows us to optimize the delivery speed and reduce its cost, which in turn allow us to make completely free delivery for our customers.
We are absolutely convinced that sooner or later you will become our regular customers, perhaps in a few years, perhaps right now.
Be that as it may, let the sunny day not leave you.
It is important for us that all processes run perfectly, if you have any difficulties with anything, let us know immediately, our email firstname.lastname@example.org
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We will be glad if you join us on social networks, you can find links in the footer of the site